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5 Nurse Navigators Share Stories of Members Who Have Impacted Their Lives

As an oncology nurse navigator at Employer Direct Healthcare, no two days are ever the same. Nurse navigators serve as the single point of contact for members and their families, providing education...

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Meet Michelle Smith: Supporting Bariatric Patients at Every Step

Michelle Smith, LVN, didn’t start her career with the goal of becoming a nurse—it’s a dream she discovered when she saw the difference nurses could make in their patients’ lives. “I worked in a family...

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Lisa’s SurgeryPlus Story: A Better Surgery Experience at No Cost

Before Lisa’s company offered the SurgeryPlus benefit, she paid $2,000 in out-of-pocket costs for a knee surgery. When she used SurgeryPlus for her second knee replacement, it was a different...

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How ArcBest Saved $850K+ by Helping Employees Reduce MSK Pain and Avoid...

Half of Americans experience a musculoskeletal (MSK) episode each year, accounting for nearly $380 billion in healthcare spending. To combat these costs, employers seek innovative solutions to help...

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Are Your Employees with Cancer Getting the Right Care?

The words, “you have cancer” are shocking, and what follows is plenty of uncertainty, overwhelm and a host of emotions for patients and caregivers alike. Fortunately, there has been a rapid pace of...

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How Hyatt Hotels Connects Colleagues with Quality Care and Saves Millions...

One of the most recognizable hotel and resort management corporations in the world, Hyatt Hotels prides itself on taking great care of its more than 200,000 workers across 1,350 properties in 69...

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Key Takeaways: What Does “Quality” Really Means in COEs?

Self-insured employers considering Center of Excellence (COE) solutions for MSK and bariatrics run into a significant challenge: There is no standard definition of what “excellence” means. Even if...

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What Algorithms Can’t Tell You About a Surgeon

By Ryan Burke, Chief Network Officer, Employer Direct Healthcare (EDH) AI alone can’t tell you whether someone is the right surgeon for you. Only people can do that. Although there are websites and...

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When the Best Surgical Outcome is No Surgery

When a patient has ongoing back or joint pain, getting an MRI is often one of the first steps in diagnosing the issue. If the MRI shows spine degeneration or a bulging disc, some doctors recommend...

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Key Takeaways: How a unified care experience improves MSK outcomes

Employer spending on musculoskeletal (MSK) care increases every year—but like in much of healthcare, higher costs haven’t led to better outcomes. Solutions for digital physical therapy and surgical...

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How AutoZone Changes Employee Lives and Saves Millions with SurgeryPlus

As VP of Compensation, Benefits and HR Systems at AutoZone, Matthew Harmon is responsible for providing world-class benefits to over 23,000 employees across all 50 states. “We call our employees...

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How to Help Employees Get Fast Access to the Right Cancer Care

Moving quickly after a cancer diagnosis can be the difference between stage 2 and 4, between a standard treatment plan and something more complex. It can even mean the difference between life and...

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Key Takeaways: What Really Controls Cancer Costs—and What Doesn’t

Cancer is one of the top expense categories for employers, driven by inaccurate diagnoses, suboptimal treatment plans, expensive novel treatments and excess care.  Benefits leaders want to do the...

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How ArcBest Connected Employees in All 50 States with Excellent Care and...

ArcBest prides itself on fostering a family-like company culture and passionately believes investing in their employees’ health and well-being contributes to their success. With over 100 years in...

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Why Your Cancer Benefits Should Include Second Opinions

Cancer care and treatment are more complex than ever. While breakthroughs are extremely valuable for patients, that doesn’t mean it’s straightforward to get on the ideal treatment path quickly. This...

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Beyond Pharmacy: New Approaches to Reducing Top Healthcare Costs

Benefits leaders are taking a closer look at their highest areas of spend, with a particular focus on pharmacy. While most employers do not view surgery as a distinct category, surgical costs account...

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How HD Supply Saved Over $3 Million and Expanded Care Access with SurgeryPlus

HD Supply is a leading industrial wholesale distributor with an expansive network of over 100 warehouses and 12,000 associates spread across the U.S. and Canada. “HD Supply has a very diverse...

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2025 Employer Healthcare Strategy Survey: 5 Key Takeaways for Benefits Leaders

As healthcare costs continue to rise and population health worsens, employers are taking a hard look at their benefits packages to determine what programs are impacting cost and outcomes—and which...

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2025 Employer Healthcare Strategy Survey: 5 Key Takeaways for Benefits Leaders

As healthcare costs continue to rise and population health worsens, employers are taking a hard look at their benefits packages to determine what programs are impacting cost and outcomes—and which...

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Lantern Infusion Care: A New Approach to Reducing Specialty Drug Costs

More than 3.2 million Americans receive infusion therapy, and that number is growing. These medications are crucial for those who need them to manage conditions like rheumatoid arthritis or as part of...

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